Shipping

1. Do you ship to my country?

Yes, we ship to almost every country in the world with standard shipping. If you would like to know if we ship to your country please send us an email at hello@meowhiskers.com

2. How much does shipping cost?

Standard shipping cost $3.99. You can enjoy free shipping on orders over $59.

3. Will I have to pay taxes?

For our valued customers across the globe, here's a concise guide on what to expect in terms of duties and taxes when your order arrives:

For customers in the USA, UK, Canada, and Australia: No Customs fees, allowing for a smooth delivery experience.
Customers from other countries: While it's not common, your order may be subject to local tariffs, duties, and value-added tax (VAT) upon arrival in your country. These charges are not covered in our pricing. We recommend checking with your local customs office for detailed information to avoid any unexpected charges.

Thank you for choosing to shop with us. We strive to make your international ordering process as easy and transparent as possible.

4. How long will it take for my order to arrive?

Processing Time: (1 - 3 business days)

Standard Shipping Time: (Est. 5 - 12 business days)

5. How can I track my order?

When your items are shipped out, you should receive an automated notification via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us at hello@meowhiskers.com and our customer support team will help you track your order.

6. What if the package doesn’t arrive?

If you don’t get your package 60 days after it was shipped, please contact us at hello@meowhiskers.com. We’ll either resent a new one to you or give you a full refund.

7. Can I cancel or change my order?

If you would like to cancel or make changes to your order, please contact us within 12 hours after you place the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.